Shipping & Delivery Policy – Charlotte Leeds

At Charlotte Leeds, we strive to deliver your order as quickly and accurately as possible. This document provides all the information regarding our shipping and delivery policy.

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Processing Time

Orders are processed within 1 to 3 working days.
Once your order has been shipped, you will receive an email with the tracking details.

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Delivery Time

The average shipping time is 3 to 7 working days, depending on your location.
Please note that delivery may be delayed during busy periods or due to customs procedures.

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Shipping Method and Origin

All orders are shipped directly from our supplier in China.
Depending on the delivery country, customs duties and import taxes may apply. These are the responsibility of the customer.

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Shipping Costs

Shipping costs are shown at checkout.
They depend on the weight, destination, and the chosen shipping method.

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Responsibility During Shipping

• If the tracking information shows that the parcel has been delivered, responsibility lies with the customer.

• Please check your delivery address carefully; any errors must be reported within 24 hours of placing the order.